These Terms and Conditions (“Terms”) govern your access to and use of the Core Wellness website, online forms, scheduling tools, programs, memberships, products, services, educational materials, and other online resources provided by Core Wellness.
By accessing or using our website, submitting a form, scheduling a consultation, purchasing a product or service, or otherwise interacting with Core Wellness through this website, you agree to these Terms.
If you do not agree with these Terms, please do not use the website.
1. About Core Wellness
Core Wellness is a wellness facility located in Little Rock, Arkansas.
Core Wellness offers wellness, fitness, nutrition, recovery, body composition, lifestyle, and related services, which may include services such as:
Personal training
Group fitness
Nutrition and wellness coaching
Body composition assessments
Red light therapy
Infrared sauna
Cold plunge
Compression therapy
Hyperbaric oxygen services
Vibration therapy
Vitamin D-related wellness services
Lymphatic services
Body contouring and muscle stimulation services
Wellness assessments
Laboratory testing coordination
Supplements and wellness products
Educational wellness programs
Certain medical services, prescription medications, laboratory interpretations, or therapies may be provided, prescribed, ordered, or supervised by separate licensed healthcare providers or other third-party entities.
2. Website Information Is for Educational Purposes
Information provided on the Core Wellness website, social media channels, emails, text messages, handouts, blogs, programs, or other educational materials is provided for general informational and educational purposes.
Unless specifically provided to you by an appropriately licensed healthcare professional within a formal provider-patient relationship, this information is not intended to constitute:
Medical advice
Medical diagnosis
Medical treatment
A prescription
Emergency medical care
A substitute for evaluation by your physician or other qualified healthcare provider
You should consult an appropriate healthcare professional regarding questions about your health, medical conditions, medications, symptoms, laboratory results, or treatment decisions.
Do not disregard professional medical advice or delay seeking medical care because of information you received through Core Wellness or our website.
3. Medical Emergencies
Core Wellness's website, email, text messaging, social media accounts, contact forms, and online services are not intended for medical emergencies.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Do not use website forms, email, social media, or text messaging to request emergency medical assistance.
4. Medical Providers and Third-Party Healthcare Services
Core Wellness may collaborate with or refer clients to physicians, healthcare providers, laboratories, pharmacies, or other healthcare organizations.
Where applicable:
Medical decisions are made by the licensed healthcare provider responsible for your care.
Eligibility for prescription medication or medical treatment is determined by the prescribing or treating provider.
Core Wellness does not guarantee that a provider will prescribe or recommend any particular medication, therapy, test, or treatment.
Completion of a consultation, questionnaire, or laboratory test does not guarantee eligibility for treatment.
A healthcare provider may determine that additional testing, evaluation, or medical clearance is necessary.
Services provided directly by independent physicians, laboratories, pharmacies, or other healthcare organizations may be subject to their own terms, privacy policies, consent forms, fees, and clinical policies.
Nothing on this website guarantees that a particular therapy, medication, supplement, or wellness service is appropriate for you.
5. Prescription Therapies
Certain Core Wellness programs may provide access to consultation with independent licensed medical providers regarding prescription therapies.
Any prescription medication must be prescribed by an appropriately licensed healthcare provider after determining that the medication is medically appropriate for the individual.
Core Wellness does not guarantee:
Approval for a prescription
Availability of a particular medication
A particular dose or treatment protocol
Specific treatment results
Continued eligibility for a medication
Pharmacy inventory or shipping timelines
Prescription therapies may have risks, side effects, contraindications, and drug interactions. These should be discussed with the prescribing healthcare provider.
Instructions from your prescribing healthcare provider and dispensing pharmacy should take precedence over general information provided on the Core Wellness website.
6. Laboratory Testing
Core Wellness may facilitate or provide access to laboratory testing through third-party laboratories or healthcare providers.
Laboratory testing is not a guarantee that every possible health condition will be identified.
Laboratory results should be interpreted in the context of an individual's complete medical history, symptoms, medications, lifestyle, and other relevant factors.
When medical interpretation or diagnosis is necessary, you should discuss your laboratory results with an appropriately licensed healthcare professional.
Laboratory fees may be separate from consultations, programs, memberships, or other Core Wellness services unless specifically stated otherwise.
7. Wellness Assessments and Body Composition Information
Core Wellness may use wellness assessments or technologies that estimate or measure information such as:
Weight
Body fat percentage
Lean mass
Circumference measurements
Posture
Basal metabolic rate
Visceral fat estimates
Body composition
Fitness or wellness measurements
These measurements are tools intended to provide information that may help track changes or support wellness planning.
Results from body composition equipment, wearable devices, wellness assessments, or similar technologies may contain measurement variability and should not be considered medical diagnoses.
8. Individual Results Vary
Health, wellness, fitness, body composition, weight loss, strength, recovery, energy, sleep, appearance, and other outcomes vary significantly from person to person.
Factors that may affect results include:
Age
Genetics
Medical conditions
Medications
Hormonal status
Nutrition
Exercise
Sleep
Stress
Lifestyle
Consistency
Starting health status
Compliance with a program
Individual biological response
Core Wellness does not guarantee specific results from any program, service, product, supplement, treatment, membership, or therapy.
Testimonials, photographs, case examples, reviews, or client experiences represent individual experiences and should not be interpreted as a promise or guarantee that another person will achieve the same results.
9. Wellness Services and Medical Clearance
Some Core Wellness services may not be appropriate for everyone.
Depending on the service and your individual circumstances, you may be asked to complete a health questionnaire, consent form, waiver, or other screening process.
You are responsible for providing accurate and complete information regarding relevant health conditions, medications, pregnancy status, surgeries, injuries, implanted medical devices, or other factors that could affect your ability to safely participate.
Core Wellness may recommend or require medical clearance before participation in certain services.
Core Wellness reserves the right to decline or discontinue a service when we believe additional medical evaluation or clearance is appropriate.
10. Appointments and Scheduling
Appointments are subject to availability.
You are responsible for providing accurate contact information when scheduling an appointment.
Appointment confirmations and reminders may be sent by email or text message.
Receiving or failing to receive a reminder does not change your responsibility for attending, rescheduling, or canceling an appointment according to the applicable cancellation policy.
Specific services or programs may have their own scheduling, cancellation, late-arrival, or no-show policies. Those policies will apply in addition to these Terms.
11. Cancellations and No-Shows
Core Wellness may maintain cancellation, rescheduling, and no-show policies for appointments, consultations, personal training sessions, classes, wellness services, and other scheduled services.
Cancellation requirements and any applicable fees may vary depending on the service or program.
The cancellation policy presented to you when booking, purchasing, enrolling, or signing a service agreement will govern your appointment.
Late arrivals may result in a shortened session or the need to reschedule.
12. Memberships and Recurring Payments
Certain Core Wellness memberships or programs may involve recurring monthly payments.
When enrolling in a recurring membership, you authorize the payment method you provide to be charged according to the membership agreement presented to you at enrollment.
Membership terms may address matters such as:
Membership price
Included services
Billing frequency
Initial commitment period
Renewal
Cancellation
Freezes or holds
Unused sessions
Expiration of credits
Failed payments
Changes to membership pricing or benefits
Your specific membership agreement will control if its terms differ from these general website Terms.
13. Purchases and Payment
Prices displayed on the website are subject to change unless you have already completed a purchase or entered into a separate written agreement fixing the applicable price.
You agree to provide current, complete, and accurate billing information when making a purchase.
Third-party payment processors may process transactions on our behalf. Their terms and privacy practices may also apply.
Core Wellness reserves the right to correct pricing errors, clerical errors, or inaccurate website information.
14. Refunds
Refund eligibility depends on the product, program, membership, package, promotion, or service purchased.
Certain purchases may be non-refundable once services have begun, products have been opened or delivered, laboratory testing has been ordered, third-party costs have been incurred, or other non-refundable services have been initiated.
Any refund, cancellation, expiration, or transfer policy communicated at the time of purchase or contained in a separate signed agreement will apply to that purchase.
Nothing in these Terms limits rights that cannot legally be waived under applicable law.
15. Packages, Sessions, and Expiration
Packages containing multiple appointments or services may have expiration dates or usage requirements.
Unless otherwise stated in writing, unused services are not redeemable for cash.
Packages and promotional offers may be non-transferable unless Core Wellness specifically authorizes a transfer.
Specific expiration and usage terms provided at the time of purchase will control.
16. Promotions and Special Offers
Promotional offers may be subject to additional terms, including:
Eligibility requirements
Purchase deadlines
Appointment deadlines
Service limitations
New-client requirements
Package expiration dates
Restrictions on combining promotions
Quantity limitations
Core Wellness may modify or discontinue a promotion at any time before purchase, subject to applicable law.
Promotional pricing generally does not apply retroactively to previous purchases unless specifically stated.
17. Gift Cards and Credits
Gift cards, promotional credits, account credits, and similar benefits may be subject to additional terms communicated at the time they are issued.
Promotional credits may have different terms from purchased gift cards.
Applicable laws will govern expiration or redemption requirements where required.
18. Supplements and Wellness Products
Core Wellness may recommend or sell dietary supplements, nutritional products, wellness products, or other consumer products.
Dietary supplements are not intended to replace necessary medical treatment or a balanced diet.
Before beginning a new supplement, particularly if you are pregnant, nursing, taking prescription medication, undergoing medical treatment, or managing a health condition, you should consult an appropriate healthcare professional.
Individual responses to supplements vary, and Core Wellness does not guarantee a particular result.
19. Email Communications
By providing your email address, you may receive communications relating to appointments, purchases, programs, memberships, or services.
If you separately consent to marketing communications, you may also receive educational content, promotions, recipes, wellness information, or special offers.
You can unsubscribe from marketing emails using the unsubscribe link provided in the message.
Unsubscribing from marketing messages does not necessarily stop transactional communications related to appointments, purchases, accounts, programs, or services.
20. Text Messages
If you provide your mobile telephone number and consent to receive text messages, Core Wellness may send messages relating to appointments, consultations, customer service, programs, memberships, wellness information, and, where you have consented, promotional offers.
Message frequency may vary.
Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing Core Wellness products or services.
You may opt out of marketing text messages by replying STOP or following other opt-out instructions provided in the message.
21. Accounts and Online Forms
If you create an online account or use a client portal, you are responsible for maintaining the confidentiality of your login information.
You are responsible for activities occurring under your account and should notify the applicable service provider promptly if you suspect unauthorized access.
Information submitted through website forms must be truthful and accurate.
You may not impersonate another individual or submit information on another person's behalf without appropriate authorization.
22. Website Content
Unless otherwise stated, materials made available through the Core Wellness website—including text, graphics, photographs, logos, videos, program materials, downloadable guides, educational materials, recipes, designs, trademarks, and other content—are owned by Core Wellness or used with permission.
You may access website materials for your personal, non-commercial use.
You may not reproduce, sell, modify, distribute, publish, copy, commercially exploit, or create derivative works from Core Wellness content without prior written permission, except as permitted by law.
23. Testimonials and Reviews
Core Wellness may display client reviews, testimonials, transformation stories, photographs, or videos when appropriate permission has been obtained.
Testimonials describe individual experiences.
Results described by clients are not guarantees or representations that every person will experience identical or similar outcomes.
24. User-Submitted Content
If you voluntarily submit a testimonial, review, photograph, video, comment, or other content to Core Wellness for marketing or publication, any use of that material will remain subject to the permissions, releases, or agreements applicable to the submission.
Submitting private health information through a general social media comment or public review is discouraged because that information may become publicly accessible.
25. Acceptable Use of the Website
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Introduce viruses, malicious software, or harmful code
Interfere with website security or functionality
Scrape or systematically collect website information without authorization
Impersonate another person
Submit knowingly false information
Use our intellectual property without authorization
Use the website to harass, threaten, or harm another individual
Attempt to circumvent security measures
Core Wellness may restrict access to the website when reasonably necessary to protect our users, systems, or business.
26. Third-Party Websites and Services
Our website may link to or integrate with third-party services such as:
Scheduling platforms
Payment processors
Client-management systems
Laboratories
Pharmacies
Healthcare providers
Social media platforms
Fitness or nutrition applications
Technology providers
Core Wellness does not control third-party websites or services.
Your use of third-party services may be governed by separate terms, privacy policies, and agreements.
The presence of a link does not necessarily constitute an endorsement of every statement, product, service, or policy of the third-party website.
27. Website Availability
We work to maintain accurate and available website information but cannot guarantee that the website will always operate without interruption, error, delay, or technical difficulty.
We may change, suspend, update, or discontinue website features at any time.
Information concerning prices, services, schedules, staff, programs, product availability, and other offerings may change.
If website information conflicts with a signed agreement between you and Core Wellness, the signed agreement will generally control regarding the subject addressed by that agreement.
28. Disclaimer of Warranties
To the extent permitted by law, the Core Wellness website and its general informational content are provided on an “as is” and “as available” basis.
Core Wellness does not warrant that:
The website will always be available or error-free
Website information will always be complete or current
Use of the website will produce any particular health or wellness result
Every service or program will be appropriate for every individual
Nothing in this section limits obligations that cannot legally be excluded or waived.
29. Limitation of Liability
To the fullest extent permitted by applicable law, Core Wellness will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your use of or inability to use the website.
This limitation does not apply where liability cannot legally be excluded or limited.
Separate agreements, informed-consent documents, or waivers may govern participation in specific Core Wellness services and programs.
30. Privacy
Your use of our website is also subject to the Core Wellness Privacy Policy.
The Privacy Policy explains how we collect, use, share, retain, and protect personal information.
By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.
31. Changes to These Terms
Core Wellness may update these Terms periodically.
When we make changes, we will post the revised Terms on this website and update the Effective Date.
Your continued use of the website after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
32. Governing Law
These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law principles.
To the extent permitted by law, disputes relating specifically to these Terms or use of this website will be handled in an appropriate court located in Arkansas.
Nothing in these Terms limits any rights or remedies that cannot legally be waived.
33. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
34. Entire Agreement
These Terms, together with the Core Wellness Privacy Policy and any specific agreements, consent forms, waivers, membership agreements, program agreements, or purchase terms applicable to a particular service, constitute the applicable agreement concerning your use of the website and related services.
If a specific signed agreement conflicts with these general website Terms regarding a particular service or program, the more specific agreement will generally control.
35. Contact Information
Questions regarding these Terms and Conditions may be directed to:
